Terms and Conditions for Online Sales

Terms and Conditions for Online Sales WineTourism.Sogrape.com


The purchase of products through the electronic platform Winetourism.sogrape.com – are subject to the terms and conditions of Grape Ideas, Turismo, Comércio e Serviços, S.A. with the corporate taxpayer number 510434606 and its registered office at Rua 5 de Outubro n.º 4527, 4430-809 Vila Nova de Gaia.

  1. Online ticket rules:
    •    To enjoy the visit, you can print the attached file and present it at the reception. Alternatively, you can present the e-ticket through your smartphone or tablet. 
    •    Before entering, you must always register at the reception. Please arrive before the reservation time. 
    •    The visit begins at the appointed time. Once initiated, entry will not be allowed. 
    •    The ticket is only valid for the time and date scheduled. In the event of delay, the rebooking of the visit will be subject to the availability of the agenda. 
    •    Returns or changes are allowed up to 5 days before the date of the visit. These changes are made on the online platform.
    •    For any problem or doubt, please contact us. 
  2. Only persons who have reached legal age and are in Mainland Portugal and Islands may purchase all alcoholic beverages available for sale through this electronic service.
  3. Prices are indicated for bottles of 75 cl, except when the description of the product indicates another capacity.
  4. The description, image and any other information of a product presented through this electronic service may be changed without prior notice. The images that illustrate each product may vary from the product delivered.
  5. All prices presented through this electronic service can be changed without prior notice and are always subject to stock availability.
  6. Under the current Portuguese legislation, Grape Ideas, Turismo, Comércio e Serviços, S.A. must add VAT amount in all the products. The prices presented through this electronic service always include VAT and taxes. 
  7. All products sent by this service must be immediately examined upon receipt. If any imperfection or damage to the product is detected, the member must immediately notify our service via email: support@winetourism.sogrape.com
  8. All texts, images, illustrations, photographs, interface, functionalities, and other elements of the Winetourism.Sogrape.com service are exclusive property of Grape Ideas, Turismo, Comércio e Serviços, SA or have been duly licensed for this end, and are protected by the Copyright and Related Rights Code and other applicable legislation, as well as by international treaties. The User must use them like any other copyrighted material, being prohibited the copy, reproduction, diffusion, modification, publication or any commercial or non-commercial use of any content that is in this site.
  9. Grape Ideas, Turismo, Comércio e Serviços, S.A. as Controller of processing of personal data, for the purpose of the contractual relationship that may be established, guarantees the strict compliance with the applicable legislation on privacy and data protection. For further information, please consult our Privacy Policy available here.
  10. The Portuguese law is applicable to any contractual relationship established through this electronic platform of Grape Ideas, Turismo, Comércio e Serviços, SA. 
  11. Any litigation arising from any contract entered into accordance with these terms and conditions of registration and access must be submitted exclusively to the jurisdiction of the courts of Oporto.